SETTLE Method Privacy Policy

Effective Date: 8 October 2026

Dispute Tech Pty Ltd ("Dispute Tech"), trading as SETTLE Method and operating the Chasyr platform (collectively referred to as "SETTLE Method", "Chasyr", "we", "our", or "us"), is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use the SETTLE Method framework, the Chasyr platform, our websites, applications, communications channels, and related services.

1. About SETTLE Method

SETTLE Method is a structured Payment Navigation Framework developed and operated by Dispute Tech Pty Ltd.

The framework is designed to help businesses navigate payment uncertainty through structured, transparent, evidence-based processes that support payment resolution, negotiation, dispute readiness, and commercial decision-making.

SETTLE Method provides a framework for:

invoice verification
payment intelligence
communication planning
payment recovery strategies
negotiation and settlement processes
payment arrangements
evidence preservation
escalation management
dispute readiness

SETTLE Method is not a law firm, debt collection agency, credit provider, or financial adviser.

SETTLE Method does not independently determine liability, legal rights, contractual outcomes, dispute outcomes, or commercial decisions.

Users remain responsible for their own decisions, communications, negotiations, legal positions, payment arrangements, and actions.

2. About Chasyr

Chasyr is the technology platform operated by Dispute Tech Pty Ltd that supports and enables delivery of the SETTLE Method framework.

The Chasyr platform assists users to:

manage invoices
monitor payment obligations
automate payment workflows
manage communications
record negotiations
maintain evidence-grade records
prepare dispute-ready documentation

facilitate escalation into mediation, adjudication, legal review, or other professional services where appropriate.

Chasyr is designed around the principles of:

structured process
fairness
transparency
accountability
auditability
evidence integrity
user control

3. Information We Collect

We may collect the following categories of information.

Identity Information

name
business name
job title or position
email address
telephone number
account credentials

Business Information

company names
ABN or business registration details
trading information
payment preferences

Invoice and Transaction Information

invoice records
payment records
transaction history
outstanding amounts
payment plans
associated documents and records

Communications Information

emails
messages
call summaries
negotiation records
uploaded documents
customer support interactions

Technical Information

IP address
browser details
operating system
device information
session information
platform usage information

Analytics Information

website usage
user interactions
feature adoption
navigation patterns
aggregated usage statistics

4. How We Collect Information

We may collect information:

directly from users
through use of the Chasyr platform
through website forms
through communications with us
through uploaded documents and records
through payment interactions
through integrations and service providers authorised by users
through cookies and analytics technologies

5. How We Use Information

We use personal information to:

provide and operate the SETTLE Method framework
provide and operate the Chasyr platform
create and manage user accounts
process invoices and payment activities
facilitate negotiations and settlement processes
maintain evidence records
generate reports and summaries
improve products and services
provide customer support
detect fraud and misuse
maintain security
comply with legal and regulatory obligations
communicate with users regarding products, updates, and services

We do not sell personal information.

6. Artificial Intelligence

SETTLE Method and Chasyr may use artificial intelligence technologies to assist users with:

invoice analysis
document extraction
information classification
summarisation
communication drafting
workflow recommendations
payment recovery recommendations
administrative assistance

Artificial intelligence functions are advisory and assistive only.

Artificial intelligence systems do not:

determine liability
determine legal rights
resolve disputes
approve settlements
make enforcement decisions
act independently of user approval

All final decisions remain the responsibility of the user.

7. Third-Party Service Providers

We use trusted third-party suppliers to deliver services.

Current suppliers may include:

Stripe

Payment processing services.

Google Analytics

Website and platform analytics.

Lovable

Application development, hosting, and operational infrastructure services.

Other Service Providers

From time to time, additional providers may be engaged to support hosting, communications, security, analytics, support services, and operational functionality.

8. Disclosure of Information

We may disclose information:

to service providers supporting our operations
to payment providers
to professional advisers
to dispute resolution providers when directed by users
where authorised by users
where required by law
where reasonably necessary to protect our legitimate business interests

We do not sell, rent, or trade personal information.

9. International Processing

Some service providers may store or process information outside Australia.

Where international processing occurs, we take reasonable steps to ensure that appropriate privacy, security, and data protection standards are maintained.

10. Data Security

We maintain administrative, technical, and organisational safeguards including:

encryption in transit
authentication controls
role-based access controls
audit logging
security monitoring
vendor due diligence
incident management procedures

While we take reasonable measures to protect information, no online platform can guarantee absolute security.

11. Data Retention

Personal information is retained only for as long as necessary to:

provide services
maintain evidence records
comply with contractual obligations
satisfy legal and regulatory requirements
support dispute resolution processes
protect legitimate business interests

When information is no longer required, it will be securely deleted, destroyed, or de-identified where practicable.

12. Access and Correction

You may request:

access to personal information we hold about you
correction of inaccurate information
deletion of information where legally permitted

Requests may be submitted using the contact details below.

13. Privacy Complaints

If you believe your privacy has been affected, please contact us.

We will investigate and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

14. Contact Us

Privacy Officer

Dispute Tech Pty Ltd

Trading as SETTLE Method

Email: support@houseofexperts.com.au

Websites:

www.settlemethod.com

www.chasyr.com

15. Changes to this Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on our website together with the effective date.