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SETTLE Method

SETTLE Method Acceptable Use Policy

Effective Date: 8 October 2026

Dispute Tech Pty Ltd, trading as SETTLE Method and operating the Chasyr platform ("SETTLE Method", "Chasyr", "we", "our", or "us"), is committed to maintaining a professional, ethical, secure, and lawful environment for all users.

This Acceptable Use Policy explains the standards that apply when accessing or using the SETTLE Method framework, the Chasyr platform, websites, applications, communications tools, and related services.

By using SETTLE Method or Chasyr, you agree to comply with this Policy.

1. Purpose

SETTLE Method is a Payment Navigation Framework designed to assist businesses with structured payment processes, negotiation, payment recovery planning, dispute readiness, and evidence management.

Chasyr is the technology platform that supports delivery of the SETTLE Method framework.

This Policy exists to ensure the platform is used:

  • lawfully
  • professionally
  • ethically
  • safely

respectfully; and

in accordance with the principles of the SETTLE Method framework.

2. Permitted Use

Users may use SETTLE Method and Chasyr for legitimate business purposes including:

  • invoice management
  • payment monitoring
  • payment recovery activities
  • communication management
  • negotiation activities
  • payment arrangements
  • evidence management
  • dispute preparation
  • dispute resolution support
  • commercial record keeping
  • business process improvement

3. User Responsibilities

Users are responsible for:

  • maintaining accurate records
  • ensuring information entered is lawful and accurate
  • protecting account credentials
  • reviewing communications before sending
  • complying with applicable laws and regulations

exercising professional judgement when using recommendations generated by the platform.

Users remain solely responsible for decisions, communications, negotiations, settlements, escalations, and business outcomes.

4. Prohibited Conduct

Users must not use SETTLE Method or Chasyr to:

Illegal Activities

  • violate laws or regulations
  • commit fraud
  • engage in deceptive conduct
  • facilitate criminal activity
  • impersonate another person or organisation

Harassment and Abuse

  • harass individuals
  • threaten individuals
  • intimidate individuals
  • abuse users, customers, suppliers, or third parties
  • engage in bullying behaviour

Misrepresentation

  • submit false information
  • create misleading records
  • alter records deceptively
  • intentionally misrepresent payment positions
  • falsely represent legal rights or obligations

Malicious Conduct

  • distribute malware
  • introduce malicious code
  • attempt unauthorised access
  • interfere with platform operations
  • test platform vulnerabilities without prior written approval

Unauthorised Data Collection

  • scrape data
  • harvest personal information
  • access information without authority
  • attempt to identify or profile unrelated persons

5. Communications Standards

SETTLE Method is built upon the principle of structured, professional communication.

Users must not use the platform to generate or send communications that are:

  • abusive
  • threatening
  • intimidating
  • discriminatory
  • defamatory
  • misleading
  • fraudulent
  • unlawful

Users must not:

  • falsely claim legal authority
  • falsely claim regulatory authority
  • falsely claim court authority
  • issue deceptive demands
  • misrepresent the role of SETTLE Method or Chasyr

6. Payment Recovery Conduct

SETTLE Method supports professional payment recovery and negotiation processes.

Users must not use the platform to:

  • harass debtors
  • repeatedly contact recipients without reasonable purpose
  • engage in coercive conduct
  • make false legal threats
  • make misleading enforcement claims
  • intentionally embarrass or publicly shame individuals or businesses

The framework is designed to support constructive engagement, not intimidation.

7. Artificial Intelligence Use

SETTLE Method and Chasyr may provide AI-assisted functionality.

Users acknowledge that:

  • AI-generated content may contain errors
  • AI recommendations require human review
  • AI outputs are advisory only
  • AI does not make decisions
  • users remain responsible for all actions taken

Users must not rely solely upon AI-generated content without appropriate review.

8. Uploaded Content

Users must only upload content they have a lawful right to use or disclose.

Users must not upload:

  • illegal content
  • malware
  • malicious code
  • infringing material
  • content that unlawfully discloses personal information
  • content that violates confidentiality obligations

Users retain responsibility for all uploaded content.

9. Privacy and Personal Information

Users must handle personal information responsibly.

Users must not:

  • misuse personal information
  • disclose information without authority
  • use personal information for unrelated purposes
  • collect information beyond legitimate business requirements

Users must comply with applicable privacy laws.

10. Security

Users must:

  • maintain strong passwords
  • protect login credentials
  • implement appropriate internal access controls
  • notify SETTLE Method of suspected unauthorised access
  • promptly report security concerns

Users must not share accounts or access credentials with unauthorised persons.

11. Intellectual Property

Users must respect the intellectual property rights of Dispute Tech Pty Ltd and third parties.

Users must not:

  • reverse engineer the platform
  • copy proprietary systems
  • reproduce proprietary frameworks
  • create derivative competing products from SETTLE Method intellectual property
  • remove copyright or trade mark notices

12. Monitoring and Enforcement

To protect platform integrity and security, SETTLE Method may:

  • monitor platform activity
  • investigate suspected misuse
  • restrict functionality
  • suspend accounts
  • terminate accounts
  • report unlawful conduct to relevant authorities where appropriate

We may take action without prior notice where necessary to protect users, security, or compliance obligations.

13. Suspension and Termination

SETTLE Method may suspend or terminate access where a user:

  • breaches this Policy
  • breaches applicable laws
  • creates security risks
  • misuses platform functionality
  • damages the reputation of the platform

engages in conduct inconsistent with the objectives of the SETTLE Method framework.

14. Reporting Concerns

Users who become aware of misuse, unlawful conduct, security concerns, or suspected policy breaches should notify us promptly.

Email: support@houseofexperts.com.au

15. Changes to this Policy

We may amend this Policy from time to time.

Updated versions will be published on our website and will become effective from the published effective date.